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Customer Service Specialist |
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Provide application support for customers and other inter-departmental
groups. Perform bug verifications, release testing and beta support
for assigned products. Establish rapport with the customer and build
confidence in the product. Troubleshoot potential problems and rectify
existing problems.
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| Qualifications |
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Strong knowledge of IBM compatible PCs and peripherals |
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Good understanding of operating systems |
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Excellent customer service |
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Prior phone support or equivalent experience |
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Superior communication skills |
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Software Engineer |
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Will work on creating new software or incorporating new
functionality and advanced features into existing software.
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| Qualifications |
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Development in Win32/NT |
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VB, HTML, ASP, IIS, MTS/COM+ and/or MSMQ exp.. |
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N-tier client/server design & implementation |
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Full software development cycle exp.. |
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BS/MS degree - Computer Science |
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