Customer Support is handled by COBRA Systems Incorporated. COBRA Systems is dedicated to creating innovative software solutions with excellent customer service. Their support team is committed to provide each and every customer with the highest quality support possible. This support includes project deployment, comprehesive staff training, and exemplary maintenance support.

Their support line 1-888-756-7994 is available from 7:00 am to 7:00 pm EST Monday through Friday excluding holidays. Calls made after hours activate an automated notification system. Leave all pertinent information when prompted including: description of problem, call back number, establishment name, etc.

E-mail messages can be sent to support@cobra-inc.com.

Faxes can be sent to (419)756-1160.

Cobra Systems' web site offers a technical FAQ and searchable knowledge base, as well as on-line incident reporting.

COBRA Systems' Customer Support Team is dedicated to meet and exceed the expectation of our customers by providing accurate, timely and professional technical assistance.